Available shipping countries.
K-packet (On average, delivery is completed within 2 weeks)
Australia
Brasil
Canada
中国
France
Deutschland
香港
Indonesia
New Zealand
Pilipinas
Россия
Singapore
España
台灣
ประเทศไทย
United Kingdom
United States
Việt Nam
日本
EMS (On average, it takes 3-6 business days)
Austria
* If your country is not on the list, please use the contact form or send an email!
The buyer is responsible for any delivery issues caused by
discrepancies or omissions in required information such as name, address, phone number, for international shipping.
Please double-check and enter the details carefully.
Refund and exchange policy
The exchange and return period must be requested within 7 days from the actual receipt of the product.
Exchange and return requests can be submitted via ditostudio23@gmail.com and through the Contact tab.
All products undergo a final QC inspection before shipping and are securely packaged, so damages during transit are not grounds for exchange or return (damage waiver agreement).
If there is a defect in product quality, please provide photos of the relevant part, and if accepted, the process will proceed.
Small bubbles or scratches may occur due to the casting method.
Parts that can only be made through 3D printing may have fine support marks (which are not visible in the final appearance Or they can disappear with slight processing.)
For painted works, minor painting errors may occur.
Minor scratches, common defects from the production process, and simple creases in the manual or box are not grounds for exchange/return.
Shipping costs for exchanges and returns are the responsibility of the buyer.
Refunds are not available for limited edition items.
Black spots, stripes, etc., do not affect the casting quality or hardness.
Available shipping countries.
K-packet (On average, delivery is completed within 2 weeks)
Australia
Brasil
Canada
中国
France
Deutschland
香港
Indonesia
New Zealand
Pilipinas
Россия
Singapore
España
台灣
ประเทศไทย
United Kingdom
United States
Việt Nam
日本
EMS (On average, it takes 3-6 business days)
Austria
* If your country is not on the list, please use the contact form or send an email!
The buyer is responsible for any delivery issues caused by
discrepancies or omissions in required information such as name, address, phone number, for international shipping.
Please double-check and enter the details carefully.
Refund and exchange policy
The exchange and return period must be requested within 7 days from the actual receipt of the product.
Exchange and return requests can be submitted via ditostudio23@gmail.com and through the Contact tab.
All products undergo a final QC inspection before shipping and are securely packaged, so damages during transit are not grounds for exchange or return (damage waiver agreement).
If there is a defect in product quality, please provide photos of the relevant part, and if accepted, the process will proceed.
Small bubbles or scratches may occur due to the casting method.
Parts that can only be made through 3D printing may have fine support marks (which are not visible in the final appearance Or they can disappear with slight processing.)
For painted works, minor painting errors may occur.
Minor scratches, common defects from the production process, and simple creases in the manual or box are not grounds for exchange/return.
Shipping costs for exchanges and returns are the responsibility of the buyer.
Refunds are not available for limited edition items.
Black spots, stripes, etc., do not affect the casting quality or hardness.
